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Procedure documentation Controlling the Session Host's Cursor  Locate the document in its SAP Library structure

Use

A session guest can be given control of the session host's cursor to interact directly with the shared application or desktop.

The following are guidelines for all participants in a sharing session to follow:

        The session host cannot transfer control of the cursor to a participant without the participant first formally requesting control through the session console.

        A session guest may only take control of the cursor once the session host has granted permission.

        If the session host gives control of the cursor to another participant, he may regain control of it without the participant's consent or if the participant voluntarily returns the control.

        Regardless of whether a specific application or the entire desktop is being shared, a session guest in control of the cursor can move it anywhere on the host's desktop. Note the following:

        When a specific application is shared, the mouse can only be clicked on items in windows that belong to the shared component.

        When the session host's entire desktop is shared, everything on the host's desktop system is clickable.

        When the session host's cursor is controlled by a session guest, the session host must make sure the shared application is kept active and remains visible in the foreground on his desktop. If not, the session guest who is in control and the remaining participants will not be able to view the application.

        When a session guest is controlling the host’s cursor, the host should refrain from moving the cursor on his or her desktop. Movement of the cursor in the application viewing area will become slow and jerky if is it moved at the same time by both the session host and the guest in control.

 

Procedure

Actions Performed by a Session Guest

Task

Action

Description

Requesting control of the cursor

In the session console, choose Action Request Control.

Enables a session guest to request control of the host’s cursor.

A message is sent to the session host indicating which participant is making the request. The session host can either accept or reject the request. The decision made by the session host is then sent back to the participant.

Releasing control of the cursor

In the session console, choose Action Release Control.

Enables a session guest who has control of the host's cursor to voluntarily release it back to the session host. 

Note

If the shared application on the host's desktop moves to the background or becomes hidden in any way by another application window, the session will cease to stream data. All participants will receive a notification on their screen. If this occurs when a session guest is in control of the host's cursor, the guest can bring the shared application on the host's machine back into focus by clicking the primary mouse button anywhere in the application sharing area.

 

Actions Performed by a Session Host

Task

Action

Description

Regaining control of the cursor

Click the primary mouse button anywhere on the screen.

- or -

In the session console, choose Action Regain Control.

Enables the session host to take back control of the cursor, without the participant voluntarily releasing it.

A message is sent to the participant indicating that the control has been returned to the session host.

 

 

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